Introduction 1.1. Welcome to the website of Alena Investments Ltd. (“the Company”) at https://aloe-formula.com (“the Website”). 1.2. Use of the Website and services offered herein is subject to the terms outlined in these Terms and Conditions. 1.3. Browsing the Website and/or purchasing products or services through it constitutes acceptance of these Terms and Conditions.
Definitions 2.1. “User” – any person browsing and/or using the Website. 2.2. “Content” – all information appearing on the Website, including text, images, videos, files, etc.
Use of the Website 3.1. The Website may only be used for lawful purposes. 3.2. Users must not use the Website in any way that could impair its proper functioning or interfere with other users. 3.3. The Company reserves the right to limit or block access to the Website at its sole discretion.
Purchases on the Website 4.1. Purchases on the Website are made using credit cards or other payment methods approved by the Company. 4.2. Prices on the Website include VAT unless otherwise stated. 4.3. The Company reserves the right to change prices at any time without prior notice. 4.4. Transaction cancellations will be processed in accordance with Consumer Protection Laws.
Information Security and Privacy 5.1. The Company employs reasonable security measures to protect information on the Website. 5.2. Credit card details are not stored in the Company’s systems. 5.3. The Company will not transfer personal information to third parties, except as required by law. 5.4. The Company may collect and use non-identifying information for statistical purposes and service improvement.
Intellectual Property 6.1. All intellectual property rights in the Website and its content belong to the Company or its licensors. 6.2. Copying, reproducing, distributing, selling, or making commercial use of the Website’s content is prohibited without express written permission from the Company.
Liability and Indemnification 7.1. Use of the Website is at the User’s sole risk. 7.2. The Company is not liable for any direct or indirect damages resulting from use of the Website. 7.3. The User agrees to indemnify the Company for any damage caused by violation of these Terms and Conditions.
Shipping and Returns Policy 8.1. The Company will supply products in accordance with the shipping policy detailed on the Website. 8.2. Product returns will be processed according to the returns policy detailed on the Website and subject to applicable laws.
Dispute Resolution 9.1. Any dispute arising from the use of the Website will first be resolved through direct negotiation. 9.2. In case of disagreement, exclusive jurisdiction will be given to the competent courts in Tel Aviv-Yafo.
Changes to the Terms and Conditions 10.1. The Company reserves the right to modify these Terms and Conditions at any time, at its sole discretion. 10.2. Changes to the Terms and Conditions will take effect immediately upon publication on the Website.
Contact Information 11.1. For questions or inquiries, please contact the Company’s customer service using the details provided on the Website.
